The insurance appraisal process is a legal, contractual method to resolve claim disputes — without going to court.
Insurance Appraisal Services – Ohio & Nationwide Help
Sometimes, policyholders and insurance companies don’t agree on the value of damage or the cost to repair it.
The insurance appraisal process is a legal, contractual method to resolve claim disputes — without going to court.
It allows both sides to hire their own independent appraisers, and a neutral umpire helps finalize the decision.
Your claim was underpaid or lowballed
You and your insurer disagree on the value of the loss
Your claim was partially denied without proper explanation
You've tried negotiating, but progress has stalled
What Is Appraisal?
Appraisal is a binding process that lets both you (the policyholder) and your insurance company hire independent experts called appraisers to assess the true value of your loss.
Each side selects an appraiser
If those two can’t agree, a third-party umpire steps in
The majority decision (2 of 3) becomes the final Appraisal Award — enforceable like a court judgment in most states
At PrimeFlex, we represent you in this process — not the insurance company.
How the Appraisal Process Works
Step 1 – You hire PrimeFlex Adjusters as your personal appraiser
Step 2 – The insurance company selects their own appraiser
Step 3 – Both appraisers evaluate the claim, compare findings, and attempt to agree
Step 4 – If they can’t agree, a neutral umpire makes the final call
What Does It Cost?
Unlike our standard adjusting services, appraisal is a separate fee-based process.
We offer:
Flat fees
Transparent quotes up front
No surprise costs — ever
Why Choose PrimeFlex for Appraisal
Over a decade of experience evaluating damage and presenting clear, supportable numbers
Skilled in coordinating with umpires and navigating disputed claims
Trusted by attorneys, contractors, and clients across Ohio
Committed to faith, fairness, and fighting for what you’re owed
We’re ready to help you get the insurance settlement you deserve. Whether you’re just starting a claim, need a second opinion, or want a free policy review — we're here for you.